On August 15, 2024 Binti is launching an improved chat experience for caregivers and agency workers. This update introduces Blue, our new AI-powered assistant, that can help answer frequently asked questions! Blue offers quick tutorials for those who need help outside of support hours or don’t have time for a full conversation. Our new chat interface also provides convenient access to your chat history for reference or compliance needs.
New Features in Binti Chat
Scroll through the images below to learn more about how our improved chat experience will function. You will learn how to do the following:
- Chat with Blue, our AI-powered assistant
- Provide feedback on Blue's answers to your question
- Easily talk to a human if you need more help
- View the history of previous chat conversations