Signing my application forms

How do I sign my application?

When a form is ready to be signed, a blue button that says "Sign for [Applicant Name]" will appear under the title of the form. Click that button to open the e-signature document.

There are currently two platforms used to enter your e-signature, BintiSign and HelloSign. Please look at the images of each platform below and read their corresponding instructions.

*Note: Your application or form may look different than the one we used for the example images but the steps are the same.

BintiSign Instructions

To begin the signing process, you'll need to click on the blue button to e-sign. It will say, "Sign for [Your Name]" and it will load a new pop-up page for you to begin signing (this may take a minute to load).

 

Draw or type your signature in the top right box and then click "Save my signature".

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Click Next in the top right corner to navigate to the part of the form where you need to enter your signature (or scroll down the form manually on the left side.)

Click "Sign here" under the box with blue and white stripes to enter your signature into the form.

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After you click "Sign here" a blue Accept button will appear in the right column. Click Accept to save you signature and finalize the application.

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HelloSign Instructions

To begin the signing process, you'll need to click on the blue button to e-sign. It will say, "Sign for [Your Name]" and it will load a new pop-up page for you to begin signing (this may take a minute to load). 

Next, you will select the "Get Started" button. This button will appear as a blue button at the top right side of the pop-up signing page. 

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This will automatically lead you to a box that says"Click to Sign," in a field that requires your signature.

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Clicking on the Click to sign box will take you to another smaller pop-up where you'll be creating your signature.

From there, you'll select how you'd like to sign from the tool bar on the left of the pop-up box. You may find it easiest to click on the "Type It In," and this will automatically populate your name. 

image-4.pngNext, you'll select "Insert" (find this button in the bottom right corner of the small pop-up box) and it will add your signature to all the pages where it's required.

If you see a “Next Req” button (this. button will appear as a blue button in the top right corner of the larger, signing pop-up box), click on that to add your signature to each required page. After all signature fields have been entered, you'll get this message - click Continue

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Finally, to submit the complete, and signed form, click "I agree"

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The form says waiting for caseworker to sign. Am I done?

If you are seeing the message below, you are not required to do anything further with this form. You may continue on to other forms or to the next stage if all other requirements are met for the stage you are on.

If you have any questions moving forward, please contact Binti Customer Support by using the chat icon (bottom right hand corner) or email help@binti.com.

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I'm trying to sign a form and it's not loading or I'm getting an error.  What do I do?

Try refreshing the page first, and then try again. Note also, that the application that we use for e-signing is most compatible with Google Chrome, so if/when at all possible, please try and use Google Chrome when signing forms. 

If you continue to have trouble e-signing, please contact Binti Customer Support by using the chat icon (bottom right hand corner) or email help@binti.com.  We can reset the form which should allow for you to sign. Please note that with a form reset, it will require the parties that signed prior to sign again. 

 

 

What can I do if I have questions that weren't addressed in this help article?

If you have any other questions, please feel free to email us at help@binti.com, send us a chat using the chat icon (bottom right hand corner), or give us a call at 1-844-424-6844.

 

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