Overview
Applicant Tasks
ADD OTHER ADULT
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When the applicant enters a other adult's email address to their account/application along with their email address it will automatically send an introductory email from the agency for the other adult to access your online account.
- see Logging In/Out (Family) for more info
REMOVE OTHER ADULT
- As an applicant, you can remove a other adult from your online account.
- Before doing so, it's important to obtain the agency's permission to do so.
RESENDING INTRODUCTORY EMAIL
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As an applicant, you can resend an introductory email to the other adult(s) if they are indicating that they've not received the email.
- To do so, return to the section where you entered the other adult. (where? follow directives here)
- By the other adult's name you will see the Send Reminder option. (clicking on will send email)
Other Adult Tasks
INTRODUCTORY EMAIL
- When the applicant adds you to their account as a other adult and enters an email address for you, it will automatically send an introductory email from the agency to you.
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You will need to use this email to access your online account.
- see Logging In/Out (Family) for more info
ONLINE REQUIREMENTS
- Once you access your online account, you'll be able to see all the requirements you have to complete.
- Please note that the requirements for other adults vary per agency.
You'll just need to click into each form to begin filling in your answers to the questions.
You'll be able to track your progress via the Progress column on the right of the form.
You'll also see a legend (an information ("i") icon now sits right after the "Progress" column heading) that explains what each circle means." If the legend's labels differ from how an article names the circles, match the legend. The ticket describes them as: gray for not started, partly blue for in progress, solid blue for completed but needs a signature, and green with a check mark for complete.
If you're having trouble completing the forms, please visit our Support article here: Completing forms. If you're having trouble signing the forms, or need a walkthrough on how to do that, please visit our Support article here: Signing my application.
The steps to sign a completed form are the same between an applicant and other adult in the home.