Why did I receive an email from Binti?

Overview

Here are the main reasons you might receive an email from us.

 

 

Welcome Email (Applicants and Other Adults)

  • New Account: You received a welcome email because your agency created an account for you. You will also receive an email if you are an adult in the home of an applicant.
  • Next Steps: Follow the instructions in the email to set up your password and access your application portal.

 

 

Invitation Email (References)

  • New Account: You received a welcome email because someone listed you as a reference for their application.
  • Next Steps: Click the link in your invitation email to access your reference form. You do not need an email address or password to access Binti.

 

 

Reminder Email

  • Incomplete Tasks: Applicants, adult household members, and references receive a reminder email if there are incomplete tasks or forms.
  • Next Steps (Applicant and household members): Log in to your application portal at family.binti.com to complete the pending tasks.
  • Next Steps (References): Look for the invitation email in your inbox. Click the link in that email to access your reference form.

 

 

Upcoming or Expired Supporting Documents

  • Expiring Documents: You will receive a courtesy email 60 and 30 days before your supporting documents expire, 
  • Next Steps: You can disregard these emails until you have new versions of the documents - but don't allow your documents to expire. Log in to your application portal to upload the updated documents to keep your application current.
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