See Applicant View

What is See Applicant View?

See Applicant View allows agency workers to view the caregiver experience. Caregivers may get stuck during the application process for a number of reasons including: not understanding a question, not knowing where to click, or missing a required field.

See Applicant View provides a live preview of the application as it appears to the caregiver. Agency workers who are trying to assist can now see what they are seeing, allowing them to provide guidance on the next steps.

How do I use See Applicant View?

To use this feature, follow these steps:

  1. Locate the caregiver you would like to view.
  2. Click Actions > Applicant Data
  3. Click "See Applicant View" in the top right corner of the page (pictured below).

See Applicant View.png

 

What can I access with See Applicant View?

This feature allows you to view the full application process for a caregiver as it appears to them. From this view, you can navigate between application stages and view Applicant Forms and Supporting Documents in real time.

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Can I modify a caregiver's application with See Applicant View?

See Applicant View provides limited ability to modify a caregiver's application. The table below outlines which actions are possible.

You can: You cannot:
  • Enter a passcode to allow access to the next application stage
  • Enter information into text boxes on Applicant Forms 

  • Select answers to multiple choice/dropdown/checkbox questions on Applicant Forms

  • Upload, delete, or indicate 'not applicable' for Supporting Documents

 

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