Overview
When agencies make changes to their approval requirements, older applications occasionally need to be manually updated to match. This can sometimes block approval and requires assistance from Binti support.
Request a calculator refresh
If an applicant's requirements or agency forms are not registering as 100% in Binti, and you have verified that they in fact are, please contact Binti support to refresh the calculators for you. You can reach a human by typing in "talk to a human". in the chat widget.