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General
- Race & Ethnicity Data Updates
- Exploring Courses in the Growing Hearts Learning Management System
- How do I change a worker's permissions?
- How do I locate a child?
- How do I download all the documents for a family or child?
- How do I recover a deleted document?
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Licensing
- Adding, Removing, and Editing Co-Applicants
- All the documents and forms are complete, but the calculator isn't correct and I can't approve the application.
- Applicant Access
- Applicant/Co-applicant External ID
- Automated Emails
- Background Check Exemptions
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Placements
- How do I send a placements email or text?
- How to View and Resolve Conflicting Placement Preferences
- How to Update Placement Preferences
- How to Add a Congregate Care Facility (or STRTP) to Binti
- How do I add a sibling connection?
- How do I open a placement search for a child?
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Case Management
- Why aren't requirements generating for a child?
- How do I see a child's requirements?
- How do I delete a child requirement?
- How do I download a child's completed requirements?
- How do I complete a requirement for a child?
- Services Tracking (Case Management)
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Family Finding & Engagement
- Add/Manage Connections (Family Finding & Engagement)
- Assign Worker(s) to a Family Finding Search
- Bulk Relative Email Outreach
- Bulk Relative Notification Letters
- Contact Logs (Family Finding & Engagement)
- Create/Manage Family Finding Search
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Reports
- How to use a CSV file
- Background Check Exemptions Report
- Utilization Report
- California Quarterly Report (RFA 181)
- Barriers to Licensing Report
- Services Report
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Security
Agency Workers
Learn about Licensing, Placements, and Case Management