-
General
- I am a caseworker and I want to delete a family/applicant in Binti
- How to login if you are a Kentucky caseworker
- Additional Requirements
- What do I do if a reference is incomplete in Binti?
- Race & Ethnicity Data Updates
- Exploring Courses in the Growing Hearts Learning Management System
-
Licensing
- Adding, Removing, and Editing Co-Applicants
- All the documents and forms are complete, but the calculator isn't correct and I can't approve the application.
- Applicant Access
- Applicant/Co-applicant External ID
- As a caseworker how do I add a co-applicant?
- Ask Binti AI
-
Placements
- How to add case notes for a child
- Viewing and Updating Caregiver Youth Preferences in Binti
- I need to merge a child
- How do I send a placements email or text?
- How to View and Resolve Conflicting Placement Preferences
- How to Update Placement Preferences
-
Case Management
- How do I upload a form or document for a child?
- Why aren't requirements generating for a child?
- How do I see a child's requirements?
- How do I delete a child requirement?
- How do I download a child's completed requirements?
- How do I complete a requirement for a child?
-
Family Finding & Engagement
- Assign Worker(s) to a Family Finding Search
- Bulk Outreach Templates for Family Finding
- Bulk Relative Email Outreach
- Bulk Relative Notification Letters
- Contact Logs (Family Finding & Engagement)
- Create/Manage Family Finding Search
-
Service Referral Management
-
Reports
- Reports Navigation & Dashboard
- How to use a CSV file
- Background Check Exemptions Report
- Utilization Report
- California Quarterly Report (RFA 181)
- Barriers to Licensing Report
-
Security
Agency Workers
Learn about Licensing, Placements, and Case Management