What is the Family/RFA ID?
The Family ID (RFA ID in California) is an alphanumeric identifier assigned to caregivers to track an application or license. Workers with appropriate permissions can change these IDs in Binti.
How does Binti generate a Family ID/RFA ID?
By default, a Family/RFA ID is automatically generated once an applicant is placed into "Applying" status in Binti. However, this feature is optional and may be disabled upon request. If you do not want Binti to automatically generate an ID, please contact your Customer Success Manager.
How do I add or change a Family/RFA ID?
Family/RFA ID's can be modified at any time by agency administrators or by Binti Support. If you have administrator permissions, follow these steps:
- Navigate to Applicant Data for a caregiver
- In the Applicant Info section, find Family/RFA ID
- Click "Edit"
- On the License Information page, click "Edit" in the top right corner.
- Enter the new license ID, and click the "Save" button.
What do I do if I am adding a Family/RFA ID and it says it is taken?
If you get an error that the Family ID is taken it means it is being used by another family at your agency. You can:
- Navigate to Caregiver Applications and do a filtered search by Family/RFA ID to find the family that is taking the ID
- Reach out to your agency administrator to see if you need to modify or remove the family ID for the existing family. Binti support can also help modify IDs but it is recommended you reach out to agency leadership first as depending on agency policy Binti may or may not be able to help