Overview
An application's status can be changed on the View / Change Application Status page. This page can be accessed in two ways:
- Via the Caregiver Dashboard page: hover over "Actions" for the desired family, and select "View / Change Applications Status" from the dropdown menu.
- Via the navigation buttons at the top of any caregiver-specific page.
Note: Only certain workers are allowed to change an application's status. If you don't have access to any of the steps outlined in this article, you'll need a Supervisor to modify the status on your behalf.
Change the status of the correct application
Each approval cycle for a family is considered its own application, and will have its own Applicant Data, View / Change Application Status and Documents pages. Make sure you are on the correct application before making status changes.
There are two ways to determine which application (initial approval or a subsequent renewal) you are viewing:
- Via the information fields in the top left of any family-specific page. This lists the template (Initial or Renewal) and the approval date, if applicable:
- Via the "Other applications for this family" section, which is found below the "Application Info" section on the Applicant Data page:
Status Options
There are "open" and "closed" statuses in Binti. If an application is set to a closed status, the applicant will not be able to access their Binti portal. Here is a list of statuses that you can change or log in Binti.
| Open Status | Closed Status |
|---|---|
| Recruiting | Recruiting Dropout |
| Applying | Withdrawn / Closed Pre-Approval |
| Approved | Denied |
| In Renewal | Closed (Post-Approval) |
| Inactive |
How do I change the status of an application?
If you want to log the status for a case:
-
- Navigate to the View/Change Application Status page for the family
- Select the desired status from the "Update status to" dropdown
- Enter any requested information - such as date, explanation, etc
- Click "Update Status" to save your changes
All status changes are recorded in a table at the bottom of the Change Application Status page: