Overview
There are two reasons you might not see training hours you logged or waived:
Training hours greater than the required number of hours
Any hours logged which exceed the required number of hours will be saved on the Non-Required tab.
Training was marked as completed more than a year before the training due date
Any hours logged with a completion date more than a year before the training due date will show on the Non-Required tab or be applied to a prior year.
How do I correct hours that have been misappropriated to Non Required
Each year has a maximum number of required training hours which can be logged. If you log more hours than required, the extra hours are saved on the Non-Required tab. If you need all hours to be saved on the Required tab, use the workaround described below.
Correct misallocated hours:
- Log a training worth fewer hours than the maximum required for the year.
- After logging the smaller training, log the remaining training, even if its total hours exceed the maximum allowed.
- All hours should now be saved on the Required tab.
Note: this workaround can only be used once per approval year. Any additional training hours logged for the year will be saved on the Non-Required tab.
Training hours applied to prior year
If you do not specify a Training Period when logging training the training will by default apply to the oldest year that is unfulfilled. You will need to re log the training and apply it to the appropriate Training Period