How do I delete a form or document?

Overview

Before an initial or renewal application is approved, agency workers can delete forms and supporting documents from it as needed. Once approved, you will need to contact your agency admin for assistance. 

Deleting files from unapproved applications

1. Navigate to the Documents page for the family.
2. Locate the form or supporting document you need to delete.
3. Click the "delete" button next to the document and confirm when prompted.

Deleting files from approved applications

Agency admins can delete forms (like application forms, criminal statements, etc) from approved applications but cannot delete supporting documents (such as CPR or First Aid training completion, or identity documents).

Deleting Forms

1. From the Applicant Data page for the family, scroll to the Other applications for this family section
2. Find the approved application and Click "Documents".
3. Locate the form you want to delete.
4. Click the "delete" button next to the document and confirm deletion when prompted.

Deleting Supporting Documents

Select or type in "Talk to a human" for help deleting supporting documents from approved applications.