Overview
This article explains how to send an email or a text to family or provider to notify them of a potential available placement.
- To send a placements email or text, first start from the Placements Search Dashboard. Locate the child's name and select "View matching families" from the "Actions" button.
- Next, you'll be taken to the Matching Families page as seen below for the child and can view families by their type (i.e. County, Relative-Only, Private Agencies, etc). Once a family or families have been selected the ability to send an email is activated.
Please note that these emails can be sent to families, private agencies or congregate care facilities and each family or facility will receive a separate email as a BCC. Therefore, they will not be emailed as a group and can individually reply to the notification.
Selecting recipients will give you the option to Send Availability Message. Workers must have their phone number saved in contact preferences in order to send emails. Their name and email will automatically be included within the message.
- After clicking Send Availability Message you will be able to customize your message and choose if you want to send an email or an SMS or both. Please note that to send an SMS the family must have a valid US mobile number in Binti.
- When you are done customizing your message you can click Preview Messages to view a final preview before sending by clicking Send Messages