Managing Applicant Email Addresses

Overview

This article is about adding, editing, and removing applicant and co-applicant email addresses.

• Applicants must have an email address associated with them in order to complete their requirements online.
• Co-applicants log in with the primary applicant's email address, but can have an email added to receive notifications.

• An email address can only be associated with one user at a time - if you need to have an email released, please contact Binti support by typing in or selecting "talk to a human".

Editing my own email address

If you are an applicant or co-applicant and need to edit your own email address, contact your assigned caseworker or Binti support for assistance.

For Workers: Add an email address for an applicant or co-applicant

1. Navigate to the Applicant Data page for the family.
2. In the Email Address field for the applicant or co-applicant, click the "Yes" button next to "Does the applicant have an email address?". If you don't see Yes/No buttons, click the "Add Email" button instead.
3. Enter the email address in the text field that appears.
4. Click the "Save Changes" button.

For Workers: Edit an email address for an applicant or co-applicant

1. Navigate to the Applicant Data page for the family.
2. In the Email Address field, click the "Change Email" button.
3. Enter the email address in the text field that appears.
4. Answer "How did you verify the changed email address?" - this is a free text field.
5. Click the "Save Changes" button.

For Workers: Remove an email address for an applicant or co-applicant

To remove an email address, change it to a placeholder email by following the "Edit an email address" steps above (for example, [familyname]email@email.com) or contact Binti support for assistance.