Why did I get an error when trying to add a reference?

Overview

The most likely reason is that the email address you entered is already in use. Each email address can only be used for one account at a time. Solutions:

  1. Ask your reference for an alternate email address.
  2. If that doesn’t resolve the issue, type or select "Talk to a human" for further assistance.
Was this article helpful?
2 out of 3 found this helpful