Sending Email Notifications

Overview

This article is for both workers and families. It is about sending individual email notifications to applicants, other adults, and references.

For Applicants: Sending Reminders to References & Other Adults

Applicants can send reminder emails to their references or other adults by clicking the "Send Reminder" button in their respective sections in Binti. The location of these sections varies by agency.

For Workers: Applicant & Co-Applicant Password Reset Emails

Navigate to the Applicant Data page for the family.

• If the family has not signed in before: click the "Send Welcome Email" button. The email will contain a link to create their password and sign in.
• If the family has signed in before:
  • Click the "Send Password Reset" button. They will receive a link to create a new password.

For Workers: Agency worker password reset emails

If an agency worker needs a password reset email simply go to https://family.binti.com/users/password/new and enter their email address. They will be sent a password reset email. Please note that you will need to be logged out of Binti to get to that webpage.

For Workers: Applicant & Co-Applicant Reminder Emails

1. Navigate to the Applicant Data page for the family.
2. Click the "Send Reminder Email" button to remind them to complete their requirements.

For Workers: "Other Adult" Reminder Emails

1. Navigate to the Applicant Data page for the family.
2. Scroll to the Other Adults section.
3. Click the "Send Reminder Email" button beneath the desired other adult.

For Workers: Reference Reminder Emails

1. Navigate to the Edit References page for the family.
2. Click the "Send Reminder Email" button beneath the desired reference.

Related Articles

For workers and families:

• Managing Email Addresses
• Resetting Your Password

For families:

• Communication Preferences (Applicants)

For workers:

• Email Notifications (Agency Staff)
• Email Campaigns

Frequently Asked Questions