Welcome
This guide is for new users of Binti’s Family Finding & Engagement module. It offers an overview of the available resources in our Help Center. This module enables agency workers to track family finding workflows, identify a child’s supportive relationships, and engage with relatives, fictive kin, and other important individuals in a child's life. This supports placement decisions and builds a supportive network.
Binti Basics
You may access the Family Finding & Engagement module by visiting https://family.binti.com. If your agency has other Binti modules, you may also access them via this link. As you begin using Binti, it is important to understand how to log in and manage your accounts. Please refer to these articles for more information.
| For All Users | For Supervisors |
User Guides
The following guides offer a comprehensive overview of all core features in the Family Finding & Engagement module. These guides are regularly updated as Binti introduces new features. To ensure you always have the latest information, we recommend bookmarking these articles instead of saving or printing them.
| Guide Title | Description |
| Family Finding Searches Dashboard |
This is the landing page for the Family Finding & Engagement module after login. It displays all open and historical family finding searches. |
| Create/Manage Family Finding Search |
Instructions on how to create and manage a family finding search. |
| Potential Kin Online Search (CLEAR Search) |
Instructions on how to conduct a Potential Kin Online Search powered by the Thomson Reuters CLEAR platform. |
| Relationships Dashboard |
Displays information about all people associated with a child as a result of a family finding search. |
| Add/Manage Connections |
Instructions on how to create and manage connections, establishing a relationship between a person and a child. |
| Contact Logs (Family Finding & Engagement) |
Instructions on how to create a contact log, documenting outreach to people with a documented relationship to a child. |
Getting Help
Binti is proud to offer live support to all users Monday through Friday between the hours of 6AM - 7 PM Pacific, excluding Federal holidays. If you have any questions about how to use Binti, you can contact us via the following methods:
- Live Chat: Bottom right corner of family.binti.com and the Help Center
- Email: help@binti.com
- Phone: 1 (844) 424-6844